FAQ

Answers before you trust your pet to an AI workflow.

Short, practical guidance about likeness, locking, credits, publishing, and privacy.

Product basics

What is TailTales for?

TailTales helps pet creators build a consistent AI pet character and use it for repeatable short-video content.

Is this for my own pet?

Yes. The workflow starts from photos of your pet, then creates a Pet ID reference set for future videos.

Pet ID and likeness

What photos should I upload?

Use clear photos where one pet is visible. A face-visible photo helps TailTales create faithful front-facing references.

Can I change a Pet ID after locking it?

No. Locking is intentionally irreversible so future videos keep the same identity. If you want a different identity later, create a new Pet ID.

Can I use TailTales for a pet that passed away?

Yes. The technical workflow is the same. The product should treat memorial use gently and make it clear when AI is estimating missing views.

What if the generated pet does not feel like my pet?

Regenerate weak references before locking. After locking, future changes require creating another Pet ID.

Can other people use my pet's likeness?

Your workspace is tied to your account. Publishing only happens when you connect destinations and choose to publish a selected generation.

Credits and billing

Do I need to pay before trying it?

No. New accounts start with a free workspace, starter credits, and a starter Pet ID quota.

What happens if generation fails?

Credits are reserved before generation and only settled on success. Provider failure releases the reserved credits back to your account.

Does every regeneration cost credits?

Video regeneration is a new paid generation. Pet ID reference image regeneration can have its own free quota before paid usage.

Publishing and AI labels

Can I publish to multiple platforms?

Yes. A selected generation can create separate targets for TikTok, YouTube Shorts, and Instagram Reels.

Is AI content labeled?

TailTales keeps AI content labeling explicit on publish tasks and platform targets.

Account and data

Can I delete or archive a pet?

Pet IDs should be archived rather than physically deleted, so historical generations remain available while the pet stops taking new work.

Can I create memorial videos without making the experience feel silly?

That use case needs careful product wording. The core workflow supports it, and the interface should avoid pushing playful prompts when the user's intent is memorial.